Shipping Policy

We aim to deliver orders safely and efficiently. Once an order is placed, it undergoes processing time where packaging, quality checks, and dispatch preparation occurs. Estimated delivery time varies based on customer location, courier performance, weather, festive rush, or logistical conditions.

Tracking updates may be shared once the order ships so customers can monitor status. Accurate address details are essential to avoid delays. Delivery timelines are indicative and may vary.

Secure packaging is used for transit safety, though minor handling marks may occur. Shipping fees, timelines, and coverage areas are subject to updates based on service availability. Our goal is to ensure reliable, transparent, and satisfactory delivery experiences.

Shipping Coverage

Aurexal operates from India and ships internationally.

Orders are fulfilled through our global fulfillment partners.

Processing Time

  • Order processing time: 1–3 business days

Delivery Time

  • International Orders: 7–15 business days
    Delivery times may vary due to customs clearance, destination country, or courier delays.

Shipping Charges

  • Shipping charges (if applicable) are shown clearly at checkout

  • No hidden charges

Customs & Duties

  • International orders may be subject to customs duties or import taxes

  • These charges are the responsibility of the customer

Tracking

  • Tracking details will be shared once available

  • Tracking may take 24–72 hours to activate

Incorrect Address

Aurexal is not responsible for delivery issues caused by incorrect or incomplete addresses.

For shipping queries, contact:
📧 aurexelofficial@gmail.com